Medical practice management software provider Zedmed has launched a fully integrated telehealth solution, enabling practices to manage consultations, appointments, payments, patient engagement and clinical workflows from anywhere.
To celebrate the launch, Zedmed will provide telehealth free for all Zedmed Cloud customers until August 1, 2026, allowing practices to experience the benefits of fully integrated virtual care without additional costs.
Zedmed COO Adrian Bordignon said, “Telehealth itself is no longer the innovation. The real challenge for practices is managing a growing collection of disconnected systems.
“Our vision has always been to provide healthcare organisations with one platform that supports every aspect of care delivery.
“With the launch of telehealth, we’ve completed what we believe is one of the most comprehensive remote practice management ecosystems available to Australian healthcare providers.”
Zedmed says the launch represents “far more than the addition of video consultations”.
Zedmed’s integrated ecosystem allows practices to manage the entire patient journey through a single platform.
Practices can now combine telehealth with:
- Zedmed Cloud for secure anywhere access to the full practice management system
- Online appointments for automated patient bookings
- Zedmed Payment Gateway powered by Tyro for seamless online payments
- Secure Send for encrypted document sharing and secure communications
“With Telehealth integrated directly into Zedmed, practices can provide consultations to patients regardless of location while maintaining familiar workflows for scheduling, documentation and billing.
Patients receive a secure consultation link and can join from a smartphone or device without downloading additional software.
For practitioners, the ability to deliver care remotely creates opportunities to support patients in regional and underserved communities while increasing flexibility for clinicians and administrative staff.
“Many practices are looking for ways to grow without investing in additional physical locations,” said Mr Bordignon. “The combination of Telehealth, cloud access and online bookings enables practices to extend their reach while maintaining operational efficiency and clinical quality.”
Free trial
To mark the completion of its remote practice ecosystem, Zedmed is offering Telehealth free to all Zedmed Cloud customers until 1 August 2026.
The promotion provides practices with an opportunity to use integrated Telehealth within their existing Zedmed environment and explore how it works with Zedmed Cloud.
“We want practices to experience the benefits of a fully integrated remote care environment for themselves,” said Mr Bordignon. “By removing the cost barrier during the launch period, we’re giving our customers the opportunity to see how virtual care can fit naturally into their existing workflows.”
Key Features of Zedmed Telehealth
- Fully integrated video consultations within Zedmed
- Automatic generation of secure patient access links
- End-to-end encrypted communications
- Integration with appointment scheduling
- No downloads or plugins required for patients
- Includes Zedmed Companion, a web portal that helps practitioners run telehealth and manage bookings
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