Five facts about physiotherapy and return to work
Melissa Trudinger
Jess Fenwick, Katia Gould, Blake Hort and Jarryd Croxford of the APA Occupational Health national group present five discussion points on the vital role physiotherapists play in return to work for injured workers.
1. Early physiotherapy improves RTW outcomes
For compensable musculoskeletal injuries, starting physiotherapy within two days is associated with shorter case duration, fewer restricted workdays and expedited return to work (RTW) across all diagnostic groups of work-related musculoskeletal disorder injuries when compared with delays beyond seven to eight days (Morgan et al 2025).
Australian data reinforces this and WorkSafe Victoria’s Early Intervention Physiotherapy Framework was designed to embed physiotherapy treatment early in occupational rehabilitation to decrease time to RTW and improve RTW sustainability (Akbarzadeh et al 2023).
To improve RTW outcomes, physiotherapists should:
- set RTW as a primary goal from the first consult – define the injured worker’s target duties, work hours and estimated timeline for recovery. Take into consideration barriers (eg, pain, fear avoidance or job mismatch) and enablers of recovery (Akbarzadeh et al 2023)
- start physiotherapy care early (ideally within two days) – starting physiotherapy more than seven to eight days later progressively lengthens recovery trajectories (Morgan et al 2025)
- keep workers active with graded activity and exposure to job demands – help them plan progress, from meaningful activities of daily living to task-specific work or work simulation in the gym or at home (Maher et al 2023)
- screen and address psychosocial risks at your first consult, using brief tools such as the Örebro Musculoskeletal Pain Screening Questionnaire. Review the questionnaire responses together during the subsequent consult to confirm injury recovery expectations, provide reassurance and pain education, and positively frame graded RTW as an important component of recovery (Akbarzadeh et al 2023)
- coordinate early with the workplace and/or insurer to confirm workplace arrangements and recommend temporary duties, modified work hours and ergonomic adjustments when required (Cullen et al 2018).
2. Physiotherapists identify and address barriers to RTW
RTW outcomes are rarely determined by injury severity alone.
Psychosocial factors such as emotions, workplace conditions and personal beliefs can strongly influence recovery (Gragnano et al 2021).
Because physiotherapists are trained in the biopsychosocial model, they are well placed to identify and address these barriers.
Longer appointments, more frequent reviews and ongoing involvement across rehabilitation allow physiotherapists to recognise RTW barriers early and respond as they emerge.
They do this by assessing function in real-world tasks, identifying capacity mismatches, using validated outcome measures and observing behavioural responses to pain and movement (Hoefsmit et al 2012).
Physiotherapists can then address these barriers through functional rehabilitation, graded exposure, pacing, education, reassurance and strategies that build selfefficacy, coping and problem-solving skills.
Communication with stakeholders, including employers, also helps create a shared understanding of RTW barriers and how they can be overcome (Kalski et al 2024).
Early identification is important because it allows intervention before unhelpful beliefs, deconditioning and prolonged work absence become entrenched.
3. Physiotherapists use work as a structured rehabilitation tool
It is estimated that around 60 per cent of the world’s population spends approximately 60 per cent of their waking hours at work (Shrestha et al 2018).
Graded work exposure following an injury or health event can be an incredibly effective tool for rehabilitation when started early and safely in the recovery journey (Waddell 1993).
The early implementation of safe, modified workplace duties facilitates graded work exposure, thereby sustaining work participation, which is associated with restoration of function and a reduction in both disability duration and fear-avoidance behaviours compared with prolonged work absence (Franche et al 2005a).
Graded work exposure is successful when workplace barriers are identified and the modified duties outlined in an RTW program are compatible with the physical capacity of the worker.
Physiotherapists are well equipped to identify these barriers and assess physical capacity in order to advise on workplace capacity (Legge 2013).
Mirroring the principles of a strengthening and conditioning program, physiotherapists can clinically determine when a worker should decrease their workplace activities and when they should systematically progress toward full occupational duties (Legge 2013, Waddell 1993).
Graded work exposure continues to be an effective rehabilitation tool, which physiotherapists are well placed to utilise and direct when supporting a worker to return to participation in the workplace.
4. Physiotherapists apply RTW tools beyond the treatment room
Physiotherapists in the occupational health space extend their expertise beyond clinical settings by applying tools directly within the workplace to improve RTW outcomes.
Workplace-based interventions such as onsite job task analysis, ergonomic assessments and onsite rehabilitation coordination allow physiotherapists to better understand environmental, physical and psychosocial factors influencing recovery.
Onsite interventions provide real-time observation of how the work itself and the workplace influence the injured worker’s rehabilitation and recovery, enabling tailored modifications that support safe and sustainable RTW (Safe Work Australia 2023).
Workplace-based interventions that involve coordination between key stakeholders, including the worker and their employer, have been shown to improve RTW outcomes and address barriers not evident in clinic-based care alone (Franche et al 2005b).
In the Australian context, physiotherapists working as occupational health providers frequently collaborate with employers, insurers, health practitioners and workers to implement graded RTW plans and to implement risk controls aligned with legislative frameworks.
This integrated approach helps bridge the gap between injury recovery and job performance requirements.
By combining clinical reasoning with workplace insight, physiotherapists can proactively identify risks, recommend suitable duties and monitor progress in real time.
This not only enhances recovery but also supports organisational outcomes such as reduced injury costs and improved worker productivity, reinforcing the value of physiotherapy in contemporary work health systems (Cullen et al 2018).
5. Physiotherapists match functional capacity to job demands
Physiotherapists play a critical role in aligning a worker’s functional capacity with the inherent demands of their role, a key determinant of successful and sustained RTW (Jensen et al 2026).
Using structured assessments such as functional capacity evaluations and job demand analyses, physiotherapists objectively measure physical capabilities including strength, endurance, mobility and tolerance to task-specific activities.
However, these assessments must be interpreted within the context of the worker’s actual job.
Legge (2013) highlights the fact that while functional capacity evaluations are valuable tools, functional testing alone may not accurately reflect real work capacity unless integrated with job-specific demands and clinical reasoning.
This reinforces the role of physiotherapists in translating assessment findings into meaningful, work-relevant recommendations.
Within the Australian RTW context, physiotherapists compare clinical findings with job requirements to develop tailored, graded RTW plans that minimise reinjury risk while promoting recovery (Safe Work Australia 2023).
Accurate matching of capacity to demand supports safe progression of duties and reduces the risk of both underloading and overexposure to work tasks.
Through ongoing reassessment and workplace insight, physiotherapists facilitate sustainable work participation, positioning them as key decision-makers in occupational rehabilitation.
>> Jess Fenwick MACP is an APA Titled Occupational Health Physiotherapist working for Tangible Health, a private practice in Darwin. Jess also delivers onsite occupational health services across a range of industries. She is the chair of the Northern Territory branch of the APA Occupational Health national group.
>> Katia Gould MACP is an APA Titled Occupational Health Physiotherapist with over 30 years of experience. A registered ReturnToWorkSA service provider specialising in workplace rehabilitation, Katia has worked across diverse industries such as mining, construction, aged care, manufacturing and the public sector. She is the chair of the South Australian branch of the Occupational Health group.
>> Jarryd Croxford APAM is a physiotherapist with seven years of experience working in occupational health. Jarryd is a health and injury management adviser for Sime Motors and chair of the Queensland branch of the Occupational Health group.
>> Blake Hort APAM is a physiotherapist working for Mineral Resources on the Onslow Iron Project. Blake has a keen interest in the prevention and management of injuries in a site-based setting. He is a committee member of the Western Australian branch of the Occupational Health group.
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