Australian workforce technology company Thrive Tribe Technologies is developing a digital platform to help veterans find allied health providers who accept Department of Veterans’ Affairs (DVA) Veteran Cards and are taking new patients.
The WooBoard CARE platform will initially focus on physiotherapy and psychology services across the Gold Coast, Brisbane and Ipswich – with potential expansion into other disciplines and regions.
The platform is being designed to allow veterans to search for providers by location and discipline, check whether practices accept Veteran Cards and are taking new clients, and contact providers directly.
Listings will also display the date on which a provider last confirmed its information, although the company said this would not constitute clinical accreditation or government approval.
Veterans will be able to access the platform free of charge, with participating allied health providers paying a subscription to maintain a verified listing.
Providers will not be able to pay for preferential search rankings or placement.
Thrive Tribe said development and provider verification were underway, with subscription terms and launch arrangements yet to be finalised.
The company has not yet committed to a national rollout or timetable for expansion.
WooBoard CARE is the first substantive implementation of one of five proposed modules within the company’s Defence Wellbeing & Readiness Suite, which is being developed to support workforce engagement, wellbeing and operational readiness.
The other proposed modules cover mental fitness and deployment preparation, peer connection, recovery and reintegration, and aggregated workforce insights for authorised leaders.
The wider suite remains under development.
The company said the platform was intended to address difficulties veterans face in identifying suitable healthcare providers.
The Royal Commission into Defence and Veteran Suicide identified problems accessing healthcare services, with recommendation 72 of its final report calling for better connected services and improved information about available care.
According to DVA figures cited by Thrive Tribe, Australia had 302,030 Gold and White Card holders, including eligible dependants, in December 2025, of whom 98,318 were in Queensland.
The development also comes ahead of changes to DVA allied health arrangements scheduled for July 2027.
The federal government has allocated $169.7 million over five years from 2025-26, with $58.8 million annually thereafter, to increase allied health provider fees.
The changes will also remove the existing 12-session treatment cycle and introduce a $5,000 annual threshold for reviewing allied health treatment, with clinically necessary care able to continue above that threshold.
Consultation on the detailed arrangements remains open until 30 October 2026.
Thrive Tribe said the proposed changes reinforced the importance of providing veterans with accurate information about available services, although the benefits of WooBoard CARE would depend on successful development and adoption.
Add Comment