Melbourne healthcare technology startup Cenaris has been named as a finalist in the AI Awards for Innovation in Healthcare for its AI-powered compliance platform for healthcare and NDIS providers.
Cenaris has developed a compliance operating system designed to help providers identify compliance gaps and risks and maintain ongoing audit readiness.
The company said the platform was being used by registered and unregistered NDIS providers, including unregistered providers voluntarily seeking to operate to audit requirements.
“They don’t have to be audited, but they’re telling us they want to operate as though they could be audited tomorrow,” Cenaris co-founder and CEO Adam Stefano said.
“Providers are recognising that compliance isn’t just paperwork or something you prepare for when an auditor arrives. Done properly, it creates safer organisations and, ultimately, better care.”
The platform also supports unregistered providers seeking NDIS registration, guiding them through requirements and producing documentation for certification audits.
Cenaris said its AI was built around thousands of policies, standards, legislation and curated compliance content relevant to healthcare and NDIS providers, rather than drawing answers from the open web.
The platform was developed by a professional software engineering team, with AI built specifically for compliance use cases.
Co-founder and chief commercial officer Natasha Stefano said the company had set out to develop software around the specific compliance requirements faced by care providers.
“We didn’t want to take generic software, put an AI label on it and call it innovation, we wanted to build something that actually understands the problem,” she said.
Cenaris has begun signing healthcare and NDIS providers and is continuing to develop the platform based on feedback from users.
It recently added a form-building capability after prospective customers repeatedly asked for tools to manage and build forms used in their compliance processes.
“We’re listening to providers and building around them,” Ms Stefano said, adding “The most exciting thing is when someone says, ‘I wish it could do this,’ and our response is, ‘Okay, let’s build it!’”
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