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Aus-built platform targets nursing admin burden

Australian-founded healthcare workforce technology company Innatify is looking to expand into Australian hospitals following a rollout of its staffing platform at Europe Hospitals in Brussels.

The platform brings together patient demand and staff availability data from multiple hospital systems into a single view, with staff matched to shifts according to specialty and availability.

Innatify said its deployment at Europe Hospitals, which has more than 1800 staff and cares for around 2500 patients a day, had enabled an estimated 6850 hours of nursing leadership capacity annually.

This included 2450 hours of existing administration removed each year and 4400 hours of workforce planning capacity that the company said had previously been impractical to deliver.

The platform draws on data from more than 11 staffing systems, reports and workflows that previously had to be checked separately.

Europe Hospitals nurse manager Saskia Liessens said the hospital could now identify staffing issues up to two months in advance.

“For the first time, we can see staffing challenges developing up to two months in advance and start addressing them before they reach the frontline,” she said.

An analysis of the platform’s internal staff replacement recommendations found 90.5 per cent matched the hospital’s top 10 preferred choices, while 74.7 per cent matched its top three. Nurse managers retain responsibility for the final staffing decision.

Innatify founder Scott Russell said the platform was developed following more than 700 interviews with healthcare professionals in Australia, Belgium, Scandinavia, Canada and the UK’s NHS.

“Across more than 700 interviews with nursing leaders in Australia, Belgium, Scandinavia, Canada and the UK’s NHS, we kept hearing the same thing: hours are being lost simply trying to find someone to cover a shift and that’s time that should have gone to patients and their teams instead,” Mr Russell said.

“We identified 428 distinct challenges linked to nursing shortages, and administrative burden kept emerging as a root cause. I built Innatify because I believe technology can help give that time back to care.”

Europe Hospitals director care and quality Lieven Mangelschots said the workforce planning tool had helped the hospital address workforce shortages, absenteeism and sickness absence.

“By optimising the deployment of available skills and competencies, we have reduced the administrative burden, enhanced staff wellbeing and maximised the effective use of our scarce workforce resources,” he said.

The platform has been operating in European hospitals since early 2025 and fully replaced legacy tools at Europe Hospitals from April 1 this year.

Mr Russell said the company was now seeking to bring the platform to Australian hospitals.

“We’ve proven this works in one of Europe’s most complex hospital environments. Now I want to bring what we’ve built back home, to help Australian nurses spend less time on admin and more time doing what they signed up to do.”